BASIC FOR BUSINESS -- Examples
I . AGENCIES ; Examples 1-6, page 21
1 . REQUEST FOR AGENCY
The London Chamber of Commerce has been kind enough to give me the name of your business.
If you have not a representative in this town, I would be pleased to take up your agency for this part of the country or for . . . on condition that no other person will be acting for you here. I have in the past been the representative for a German maker of the same sort of goods, but I am more interested in getting an agency for English goods, because these have a better name. I have a very good connection in the branch.
If you are interested in this offer, please send me all the advertisement material about your inks, together with shade cards.
If possible, please give your prices C.I.T.
I am quite ready to give you a test order, but I am hoping that it will not be necessary for me to take any fixed amount a year, at least at first. It is hard work at the start, and let me say in addition that I will only be able to get a market if your prices are low enough for the competition and your qualities are good.
It is my rule to make all payments against forwarding papers. Please say what allowance you will let me have under these conditions, keeping in mind that I will be responsible for putting salesmen on the road in town and country, and for advertisement and so on without any help from you, in addition to taking on myself the danger of bad debts.
As business reference I give you the Anglo South American Bank.
Hoping that you will be pleased with this suggestion, and send an early answer,
2 . AGENCY GIVEN
In answer to your letter of the . . . , about agency, we have pleasure in saying that
the place named by you is still open and that we would be ready to give our agency on the conditions given under.
The agency to be for . . . . . You will be fully responsible for any purchase you make from us. Delivery will be made free (covering carriage but not import tax) to . . . . The payment will be made by bill at 30 days, minus your agency allowance of 30% and 2% for quick payment. This good allowance will make it possible for you in your turn to give some allowance to retailers, while still making the necessary profit. Accounts to be sent in two copies.
We will send to you, to be answered by you, any letters about our goods which may come to us from places under your agency.
We are ready to make this agreement for one year as a test, and if nothing is said about ending it three months before that time, the agreement will have force for another year, and so on.
Events outside our control, such as an increase in import taxes great enough to take away the market for our goods, would put an end to the agreement automatically.
If your customs rules make necessary a different sort of packing from that normally used, a special charge will be made, covering the price of it to us.
We are sending you today a selection which is a sample range and separately, by book post, some advertisement material. We will be pleased to let you have any other material of this sort, post free, at your request, but we have nothing in the Spanish language.
You may be certain that we will put through your orders without loss of time, and with every possible care. Looking forward to your orders in the future, we are,
3 . AGENCY NOT GIVEN
I have your letter of he 15th of this month. To my regret I am unable to give your the complete agency, because I have a number of old clients in your country who have been getting their supplies for me for a very long time.
I will be pleased, however, to put through any orders you may be able to give me, and I will give you an allowance of . . . in the price.
Please take note of the general conditions on which I do all my business. they are given at the end of this letter.
My goods will be on view at the Leipzig Show, stand number . . . and I will be pleased to see your there.
CONDITIONS OF DOING BUSINESS
Claims based on small changes in colour will not be taken into account, because it is not possible to be certain that shades will be quite the same. These prices are for the ton, with packing and carriage to a German railway station.
For sending by quick train, a special charge will be made in addition. The goods when sent off, are for account of the person to who sent.
We will not be responsible for late delivery caused by events outside our control, such as strikes or trouble at the works. Complaints will only get attention if made not more than 10 days after receipt of the goods.
Payment will be effected 30 days from the day on which the account is made out, less 2% allowance, or 45 days net payment.
The place of payment and where the agreement has effect in law is . . . for the two sides. The goods supplied are the property of the works supplying them till full payment has been made of the purchase price ; the right of the person to who the consignment is sent to make a sale of the goods is not changed by this.
4 . CONDITIONS OF AGENCY
We take note of your conditions of agency as our only importers. Your conditions are right for us, but please let it be quite clear that the allowance will only be given on business which has been done and after payment. We will not be able to give you credit for goods you send back, because there is only a market for them at a certain time of the year, so they would be a complete loss to us. Any import tax payment we got back would go to us as exporters.
We are pleased to have business relations with you, and it is our hope that trade will be regular and good. You may be certain at all time of the quality of our goods.
We are today, without loss of time, sending your chief order, given in your order-letter of
. . . , and will send on your second order by an early steamer.
Please let us have your approval in writing of the conditions named in this letter, and the agreement between us will then be complete.
As to imports from your country, we would be pleased to have a list of chief exports, and will go into the question in greater detail.
The first steamer going from here is the . . . of the . . . Steamship Company, but no ships go straight from here to your town, so the goods will have to be put on another ship at . . . .
5 . REQUEST FOR AGENCY, EXPORT OF FRUITS
I am writing to see if you will make me your representative to do business with the orange planters of this island, for the purpose of getting consignments to send to you. I have very good relations with most of the planters here, and would be able to get good consignments for you if you are able to get prices at any rate equal to those of other business houses on your market. You would naturally give me the normal allowance of . . . , letting me have the amounts of sales by telegram straight away, and account sales by post with payment of net profits by cheques, made out in the names of the planters in question.
If you are ready to make me your representative, please send me a letter tho that effect, and I will send a small test consignment. If the sales are good in comparison with those of business houses, I will be able to do good work.
It would be a great help to me if the letters between us might be in Basic English.
6 . STARTING IN BUSINESS, QUESTIONS ABOUT AGENCY
We have become limited partners under the trading name of . . . which has been placed on the trade record of this town, the general manager being Senior . . . .
We have a very good knowledge of this branch. Our general partner has been working in it for a number of years and has a good connection. We will give all our time and interest to this branch only.
We are only able to do business as an agency, and will not be purchasing for our account. We would, however, take care to put you in touch with the best business houses only.
Will you kindly let us have a statement of your conditions of agency, allowance on sales, and so on, and send us al the advertisement material you may have in connection with your goods.
II . REFERENCES ; Examples 7-13 , page 31
7 . TAKING UP A REFERENCE IN CONNECTION WITH AN AGENCY
. . . of Buenos Aires, with whom we are exchanging letters with a view to giving them our agency, have given us your name as a reference.
It will be very kind of you if you will give us all possible details about the business house in question. We will not be giving them any great amount of credit, but it would be a great help to us if you would say if the business is a pushing one and if Messrs. . . . are good and responsible business men. Would it be safe for us to have an agency agreement with them?
We will be much in your debt for any help you are able to give us, and you may be certain that anything you say will be looked on as private.
8 . REFERENCE GIVEN
In answer to your letter of the . . . , Messrs. . . . have had our agency in the Argentine for the past ten years. they are good business men and ready to take trouble, and have never been late with their payments. We are very pleased with them in every way. They have branch agencies in important towns.
We give you these details without guarantee.
9 . REQUEST FOR DETAILS
Will you be kind enough to give us some help.
Our exchange has gone so low that it seems wise for us to make an attempt to get supplies of certain goods for which there is a good and regular sale in this market from countries which have gone off gold, and not from our normal places of supply.
We are forced to make our request to you because there is no Brazilian Chamber of Commerce in your town from which to get trade details in the normal way. It will be very kind if you will give us the names and addresses of responsible business house of good position which are producers (not agencies or middlemen) of these goods in different quanlities, cheap and beter makes, but not priced very high, keeping in mind that goods which are pleasing to the eye have a great attraction for purchasers here.
Hoping that you will not be greatly troubled by my request.
10 . DETAILS SUPPLIED
We were unable to give attention earlier to our letter of the . . . because our chief has been away from town on business.
In answer to your question, we have pleasure in giving you a list of what, in our opinion, are the chief names in this branch of business. But we have no special knowledge of the branch, so we have got these names from current works of reference.
It is our hope that you have not been needing these details. We will be ready at any time to do any small thing of this sort for you, but make the suggestion that if an answer is desired quickly there would be much less loss of time if such questions were addressed to the nearest British Consul, who is in as good a position as ourselves to give you such details.
11 . ANSWER TO QUESTIONS ABOUT MONEY POSITION OF ANOTHER BUSINESS
When we got your letter of the 25th of last month, we put questions straight away as to the position of the business named by you and the condition of its books.
The business house in question was formed into a partner's business in 1950. ater they became limited partners (Societe en Commandite) and at last, in 1955, a Limited Company, to which payment of capital had been made to the value of 1,000,000 francs.
Its business was done very well at first, and profits were high. In the last two years, however, it has had serious losses throught other businesses with which it has had connections going bankrupt.
It has come to our ears that there are a great number of protested bills against it at the present time, and it is in a very bad position.
For these reasons we are forced to give it as our opinion that you would be unwise to do any business with this company without making conditions which will keep you quite safe from any chance of loss.
It is a regret to us that we have to say all this. Though in our belief we are giving a true account, it is naturally given completely privately, and we are not in any way responsible for the facts.
12 . LETTER TO TAKE TO A FRIEND
The person who comes to you with this letter is Mr. . . . , an old friend of ours who is going to be in your town on business. We will be very pleased if you are able to give him any help, and will at all times be ready to do the same for you.
13 . ANSWER
Mr. . . . came here with your letter when he was in this town. It gave us great pleasure to give him all possible help, and we will be happy to do the same at all times for any other friend of yours who may come to this town.
III . ORDERING ; Examples 14-19 , page 38
14 . REQUEST FOR PRICE LISTS
Will you kindly send me a complete list of the machines and machine -parts made by you, giving details and prices.
I am specially interested in all sorts of woodworking apparatus and machines for working materials generally, because I am at present putting machines of this sort into a works-building.
Hoping for an early answer,
(more) -- 7 pages
15 . ORDER
. . . (more) . . .
IV . TRANSPORT ; Examples 20-23 , page 46
(more) -- 6 pages
20 . TROUBLE ABOUT IMPORTING
. . . (more) . . .
V . CONDITIONS OF BUSINESS ; Examples 24-30 page 52
(more) -- 9 pages
24 . EXPORT AND IMPORT OF FRUITS
. . . (more) . . .
25 . SUGGESTION THAT GOODS MIGHT BE SENT FOR MAKER'S ACCOUNT
.We would be able to make more sales if it was possible to make quick deliveries from supplies on hand. Are you able to give approval to the suggestions that you might send us a certain amount of goods for the maker's account ? We would send in account sales frequently, for example every month and make payment straight away. We would get new supplies when necessary.
This suggestion is only made in connection with small amounts. Orders of a good size would as before be sent by you straight to clients, together with the accounts.
26 . INCREASE IN PRICES AND CHANGE OF ADDRESS
In view of the fact that the prices of work and materials is still going up, we are forced, much against our desire, to put up the prices (given in our price list of October last ) by 50%.
We are not increasing the prices, however, on orders which have been given, and are
still waiting to be put through.
Please take note of the fact that on and from . . . 10th, our office and works will be moved to . . . where we will be pleased to have orders from you as in the past.
VI . INSURANCE ; Examples 31-37, page 61
31 . QUESTION ABOUT INSURANCE
Will you kindly say if it is your desire for us to take out insurance on the consignments which come through our hands for your account, and if so, against what dangers ? We would be able to do so at very low rates.
32 . ANSWER
We take out insurance ourselves against danger of having the goods taken, broken, or damaged. We have an open cover and put every consignment on to the insurance agreement.
33 . CLAIM FOR DAMAGED GOODS
The goods from the steamer . . . seemed all right when we got them, but on looking at them with greater care, we made the discovery that five boxes had been broken open, and some goods had been taken from these :--
In addition, some of the goods still in the boxes were damaged.
You undertook delivery c.i.t., so will you take the value of these
damaged good and of those which we have not had the full amount off the amount of your account. We are keeping the damaged goods till we get your orders. Of the others, a smaller amount than was ordered seem to have been shipped.
34 . CLAIM NOT QUESTIONED
We are surprised at the complaint in your letter of the . . . about loss and damage in our consignment to you of . . . . The goods went from our store house in good order, after being looked over with care in the normal way, and the boxes had in them the full amounts name in the packing list.
Please give us more details about the condition of the boxes when you got them and we will go into the question with our sending agency.
We are making you the allowance named in your claim, and are sending the new account in two copies, under same cover.
35 . CLAIMS AGAINST PERSONS GIVING INSURANCE
The goods which came in the S.S. _____ were discovered to be damaged by water when they got here. We have had the damage valued by Lloyd's valuer here and send you his account of it under the same cover, so that you may get the amount from the persons who gave the insurance. The damage is fixed at a high per cent of the value, that is to say at 30%, as you will see from the account we send you.
36 . CLAIM SAID NOT TO BE GOOD
It seems that the goods in question were damaged through being kept on deck, and not in the goods hold. Goods taken on deck are only covered by the agreement when there is a special condition to that effect, and for this reason the persons who gave the insurance say to their regret they are unable to make themselves responsible for this loss.
Please let us have directions about what other steps, if any, we are to take for you.
VII . PAYMENT ; Examples 38-43, page 66
(more) -- 9 pages
IIX . OTHER QUESTIONS ; Examples 44-49, page 75
(more) -- 9 pages
IX . BOOKS AND PAPERS ; Examples 50-58, page 84
50 . QUESTION ABOUT BOOK AGENCY
There are quite a number of English persons living here, and there is a market for books, specially cheap fiction. Will you let us have these on an agreement which lets us send back copies of which there has not been a sale?
51 . ANSWER
Our experience is that such a number of copies come back dirty and not in a condition for sale, that we have a great loss. We send a list of books with a wide public, but we are only able to take orders for which you make yourselves full responsible.
52 . QUESTION ABOUT BOOK RIGHTS
Are any works by Mr. . . . still free ? If so, please send a list of those still free, and if possible some copies for reading. Our market is a small one so we are only able to make an offer of a small payment of . . . on sales, or would make a purchase of the rights of putting the books into . . . .
53 . ANSWERS
Book rights only are free. It would be necessary to give us a payment of 10% of retail price, of books, paper covered, of which sale is made. Payment of . . . to be made when taking over the rights on account of the said amount of 10%. Rights to come back to us if not printed again inside one year after the sale of all copies of a printing. In your answer please give reference . . . .
54 . SALE OF RIGHTS OF PUTTING A BOOK INTO ANOTHER LANGUAGE
- AGREEMENT -
Between the business-house of . . . on the one side and the . . . on the other, the agreement here given has been made and signed by the two persons in question in two copies having the same words, to make clear their approval.
- Messrs. . . . say that they have the right of sale f the book, and of printing the story in parts.
- the business-house of . . . gives the business-house of . . . the right, which no other person has, of putting this work into the German language.
- The . . . will make a payment to the business -house of . . . for the . . . book-rights, of an amount down of . . . when the book comes out in . . . .
- A division of the . . . rights of printing the story in parts will be make between Messrs. . . . and . . . in such a way that the first-named get . . . per cent. and the second-named . . . per cent.
- Messrs. . . . say that the work has not so far come out in . . .
- The business-house of . . . undertake to send three (3) copies in covers, of the first printing to Messrs. . . . for their records.
- The place where the agreement has defect in law for the rights and undertaking of the two sides is the office from time to time of the . . . , at the present time . . . . . . the . . . .
55 . PAYMENT TO HAVE A PAPER REGULARLY
Desiring to take in your very interesting paper, I am sending herewith international money order for the amount of . . . being a payment for one year of the paper. Will you please send it to me regularly at this address . . .
56 . TWO COPIES OF THE SAME ORDER
Your order for a year's payment for . . . is the same as another order in your name which came through the book store . . .
Are we to send back one of those payments or send you the paper for two years?
57 . NUMBERS OF WHICH DELIVERY HAS NOT BEEN MADE
The numbers of . . . of your paper have not come to hand, so will you please send second copies of these, because it is my special desire to have all the numbers complete. I am hoping you will see your way to do this without charge.
I send an international ticket for stamps for your answer.
58 . STOPPING ORDER FOR A PAPER
In the interests of my banking-account it is necessary for me to put a stop to my order for certain papers printed outside this country.
Please take note that when the payment I have made up to the end of this month comes to an end, I will not be sending you another order.
X . REQUEST FOR A POSITION ; Examples 59-60
59 . REQUEST FOR A POSITION
I am writing to see if there is any position open in your business which I might be able to take.
I am 30 years old, and have had wide business experience. I had a position for two years with Messrs. . . . and Co., exporters of wood, as accounts assistance, and doing book-keeping work generally. I was later with the business of I. G., exporters of wood for 3 years, and here I did the letter-writing, at first under someone's control, but later acting only under the orders of the heads of the business. After that I took up my position in the business I am now in, and having quickly got into the way of the office work in connection with the business. Messrs. . . . gave me complete control of the letters to and from other countries, most of which were in Basic English, of which I have a good knowledge.
I am still with Messrs. . . . , and have every reason for the belief that they are pleased with my work, but I have a desire to make a change, for the purpose of getting a better position, into some business where there is more chance of doing responsible and interesting work. It would, however, be only right for me not to go from the business I am at present with (whose name I will give you if there is any chance that you may be able to give me a position) for at least one month after they have knowledge of my decision.
I am quick at accounts, and used to office work and organization. I am able to make an adjustment to new work and conditions very quickly. I am certain that I would be able to undertake responsible work.
I may say in addition that I am married, with a family of one, and there is nothing at all against me in my record. I send under same cover copies of the references given to me by the businesses I was with before and will let you see the references themselves at your request.
I would be pleased to give answers to any questions on other points which it might be your desire to put to me.
Hoping that you may be interested in my letter,
60 . ANSWER TO AN ADVERTISEMENT
In answer to your advertisement in the . . . for a stenographer and writing-machine expert, I am interested in the position offered.
I am 25 years old, and have had office experience for 7 years.
I am free at present, the business I was with last having been shut down because of the bad condition of trade. I have very good references.
My rates are : shorthand 120, machine-writing 80. I am in addition experienced in record-systems and office work generally.
I would be pleased to come to you for . . . at the start.
Hoping to have an answer from you,
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Special Word-list for Business : (50) (frontispiece)
acceptance, address, agency, allowance, assets, assistant, average,
bale, bankrupt, barrel, bill, broker,
certificate, charge, claim, client, code, complaint, consignment, cost, court, customs,
debit, deck, defect, delivery, export, gross, guarantee, hire, hold,
import, investment, liability, license, load, loan,
packing, pair, partner, purchase, reference, retail,
sale, sample, show, sight, strike, supply, wholesale.
Business Words Put Into Basic